RETURNS

We guarantee a ‘no hassles’ return and refund policy. We understand that buying clothing and fashion online is convenient however it doesn’t give you the chance to try things on first and sometimes items just don’t fit or suit you. You may return the items bought online for a credit note (valid for 3 months from issue date) for a change-of-mind purchase, subject to the following conditions:
  • Goods must be returned within 14 days of purchase with the original receipt
  • Does not apply to goods reduced for sales purposes
  • Does not apply to sales of accessories, lingerie or swimwear
  • Goods that are worn, washed, soiled or damaged by the customer will NOT be exchanged
  • Shipping and handling costs are not refundable
Refunds will only be granted on damaged or faulty goods.  If you are unsure whether you are eligible for an exchange, please contact us immediately.

How to exchange
If you believe you have met our return conditions you can send your purchase back with your original receipt. 

It is recommended  that you (1) use a traceable delivery method for all returns and (2) either insure your delivery for safe return to OC OSCARCALVO or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to undertake the advised recommendations you are responsible for loss or damage to the product during shipping.


Please send it back to:

Oscar Calvo
110/33 Cliveden Close 
East Melbourne VIC 3002
AUSTRALIA

Defective and damage products
Goods are inspected before packaging to ensure they are in excellent condition. Products are packaged carefully to ensure minimal chance of damage during transit. If you receive a damaged or defective item please contact OC OSCARCALVO immediately once you have received your order.
 
Size change
OC OSCARCALVO is happy to provide a size exchange.  However, postage, handling and return delivery charges are at your expense.